Common Responsibilities Listed on IT Support Specialist Resumes:
Troubleshoot and resolve hardware and software issues for end-users
Install and configure software applications and updates
Manage user accounts and permissions in Active Directory
Provide technical support for remote users via phone and email
Monitor and maintain network infrastructure, including switches and routers
Conduct regular backups and disaster recovery testing
Collaborate with other IT teams to implement new technologies and systems
Conduct security audits and implement security measures to protect against cyber threats
Train end-users on new software and hardware systems.
