Truphr Private Limited is a very new company, incorporated in December 2023. It is a private company located in Punjab, India, with a focus on healthcare as suggested by its name, "Truphr," which appears to stand for "Trusted Patients Healthcare Rating.
Goals and objectives
Grow a large and active user base of patients and healthcare providers on the platform
Ensure the accuracy and reliability of reviews through moderation and verification processes.
Develop a comprehensive rating system that captures various aspects of the patient experience.
Partner with healthcare organisations to Integrate Truphr reviews into their existing systems.
Become a trusted resource for patients seeking information about healthcare providers
Trusted patient ratings, when implemented thoughtfully and ethically, can offer several benefits to healthcare providers:
Improved reputation and patient acquisition:
Positive ratings can build trust and credibility for a provider, attracting new patients seeking reliable care.
Studies suggest that patients are increasingly turning to online reviews to choose healthcare providers, highlighting the importance of maintaining a good online reputation.
Enhanced patient engagement and satisfaction:
By providing a platform for feedback, ratings can encourage patients to be more engaged in their care and communicate their experiences.
Addressing negative feedback constructively demonstrates a commitment to improvement and can foster better patient satisfaction.
Identification of areas for improvement:
Analyzing patient ratings can reveal areas where the practice excels or falls short.
Providers can use this feedback to identify opportunities to improve communication, wait times, office environment, or other aspects of patient experience.
