Design Program Manager- WhatsApp
Menlo Park, California, US
Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.
At Meta, we’re shaping innovative experiences in service of giving people the power to build community and bring the world closer together. Our multidisciplinary design teams are creating new ways to help people connect, find communities and grow businesses. Together, we are committed to building innovative technologies — Facebook, Instagram, Messenger, WhatsApp, Workplace, Meta Quest and more — to serve billions of people around the globe. Design Program Managers at Meta are passionate connectors and problem solvers. By supporting the various aspects of the product teams, you will enable teams to focus their time on designing, building and shipping products. You will improve team communication, collaboration and remove roadblocks. Finally, you'll utilize a full range of organizational and interpersonal skills to help keep our teams on track, execute specific design initiatives intended to grow team experience, industry knowledge and team impact, and you'll have an opportunity to work with cross-functional teams as you establish great ways of working together.
Responsibilities
Identify and drive company-level product initiatives forward that have multiple stakeholders, difficult or competing deadlines, multiple dependencies and many moving parts
Prioritize, assess tradeoffs, propose clear solutions and communicate strategically for self and others
Identify, define and manage multi-team strategic initiatives that drive efficiency and impact, often contributing best practices to the discipline
Own and facilitate meetings to drive progress against goals and objectives and establish clear next steps and owners while resolving blocks that impede progress
Proactively assess risk, raise flags and resolve issues before they become problems for larger teams
Sought out as the operations expert to the product team and trusted leader across the company, mentoring and sharing expertise with others
Communicate persuasively to the right audience to get buy-in and feedback
Proactively problem solve and distribute information effectively
Define and measure impact of programs and initiatives both qualitatively and quantitatively, continually refining and iterating to ensure usage and adoption
Scale programs and initiatives when necessary and delegate effectively with clear expectations
Source and manage operational budgets, vendor relationships and contracts
Minimum Qualification
Minimum of 8 years of experience in program management
Experience handling complexity and navigating ambiguity with teams on large scale 0 to 1 projects from concept to execution
Experience working with product teams or programs from roadmapping through delivery
Experience working directly with product designers and content designers
Track record of operating independently and without oversight
Experience leading product or business strategy in a fast-paced environment
Experience managing vendors and contractors
Experience using data to identify problems and communicate solutions
Preferred Qualification
WhatsApp is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. You may view our Equal Employment Opportunity notice here. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We may use your information to maintain the safety and security of Facebook, its employees, and others as required or permitted by law. You may view Facebook’s Pay Transparency Policy and Equal Employment Opportunity is the Law notice by clicking on their corresponding links. Additionally, WhatsApp participates in the E-Verify program in certain locations, as required by law.
WhatsApp is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com .