Design Program Manager - WhatsApp

Facebook's mission is to give people the power to build community and bring the world closer together. Through our family of apps and services, we're building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together. Whether we're creating new products or helping a small business expand its reach, people at Facebook are builders at heart. Our global teams are constantly iterating, solving problems, and working together to empower people around the world to build community and connect in meaningful ways. Together, we can help people build stronger communities - we're just getting started.

Responsibilities

• Identify and drive large product initiatives forward that have multiple stakeholders, competing deadlines and many moving parts

• Prioritize, assess tradeoffs, propose clear solutions and communicate strategically

• Define and manage strategic initiatives that improve product team efficiency and impact

• Own and facilitate meetings to drive progress against goals and objectives and establish clear next steps and owners, while resolving blocks that impede progress

• Proactively assess risk, raise flags and resolve issues before they become problems for larger teams

• Sought out as the operations subject-matter expert to the management team and trusted leader to cross-functional partners

• Communicate persuasively to the right audience to get buy-in and feedback

• Proactively problem solve and distribute information effectively

• Define and measure impact of programs and initiatives both qualitatively and quantitatively, continually refining and iterating to ensure usage and adoption

• Scale programs and initiatives when necessary

• Source and manage operational budgets, vendor relationships and contracts

Minimum Qualification

• 4+ years of experience working with product teams or programs (or other equivalent fields) from roadmapping through delivery

• Experience working directly with product designers, user experience researchers, and content designers

• Track record of operating under your own initiative and without oversight

• Experience leading product or business strategy in a time-critical environment

• Experience managing vendors and contractors

• Experience using data to identify problems and communicate solutions

• Experience managing time-critical projects through to completion while balancing evolving priorities and a diverse range of stakeholders

Preferred Qualification